Stream Global Services has recently launched their Cebu Recruitment Hub and office in J Center Mall, Mandaue City last October 22, 2012.
Stream's aim to be the best has led them to their decision to expand thoroughly in Cebu because they want to have a way out of the congested Manila market and because of lesser rates in absenteeism and attrition of people who live in Cebu, and lesser incidences or rain and flood; as mentioned to us by their site director, Mr. Angel Norme Alvarez.
Mr. Angel Norme Alvarez is the dynamic Cebu site director and has been living in Cebu for the past 8 years. He lives in Mandaue City.
The lesser absenteeism and attrition rates may be contributed to the Cebuanos' view of the BPO industry as a long-term career and not merely as a stepping stone, as verbalized by Mr. Angel Norme Alvarez.
After a thorough selection process, J Center Mall was chosen to be their newest site because of its ideal location, lesser rental rates as compared to IT Park and to attract working force from people who live in Mandaue or Northern parts of Cebu. Mandaue has a cheaper custom living as well.
Stream Cebu currently has 530 seats in J Center Mall, and currently finishing the 900 seats on the upper floor of the building, but the total population of their workforce in Cebu is around 2-3 thousand, and 13 thousand nationwide. Their target seat for Cebu is 5 thousand and 15 thousand nationwide. Their Mandaue office has 3 game rooms which will house a 60 inch TV and Xbox, daycare center, clinic, pantry, nursing area, and sleeping lounge.
Aside from their office here in J Center Mall, they also opened 2 Recruitment Hubs in SM North Edsa along Makati and SM Mall Of Asia.
Mr. Angel Norme Alvarez also told us that huge growth of Stream will come from Cebu, because they are currently serving 8 clients and will serve more Fortune 1000 clients upon the completion of Stream Cebu in J Center Mall.
Stream actually merged with eTelecare Global Solutions 2 years ago and is now partly owned by the Ayalas.
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| The dynamic Cebu Site Director Mr. Angel Norme Alvarez |
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| Ribbon cutting ceremony |
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| Ribbon cutting ceremony |
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| Training Room 1 |
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| This chair is one of my favorite furniture. This chair can be seen in the video "And I Love Her" by The Beatles. |
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| Locker Room |
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| Wide office space! Awesome! |
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| An awesome workstation! My workstation in eTelecare Global Solutions did not look like this. The people who will work here are very lucky to have a cool new monitor, CPU, and Avaya phone! |
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| Game Room (gadgets coming soon) |
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| Game Room (gadgets coming soon) |
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| Pantry |
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| Pantry |
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| Pantry |
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| This is Mr. Diony Tumangan. I used to called him "CHIEF" back when I was still working in eTelecare Global Solutions (IT Park). |
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| Mr. Angel Norme Alvarez on the hot seat with the Media |
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| Mr. Angel Norme Alvarez's awesome shoe |
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| Mr. Angel Norme Alvarez's hands |
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